News

15.05

Since the introduction of the services "Travel with a transfer car + car" and "Travel with a transfer train + train", more than 9.5 thousand passengers took advantage of the opportunity to get to their destination in the absence of direct tickets. In general, the services were offered to all users, which confirms their convenience and high demand.

The service "Car + car" allows you to issue two tickets for the same train with a transfer from one car to another. This is especially important when there are no free seats on the entire route, but boarding and continuing the journey from an intermediate station is possible.

For example, a passenger plans a trip from Astana to Almaty on May 28. However, in this direction there are no free seats to the final station, the passenger can buy a ticket to the Agadyr station in between, and from the Agadyr station to Almaty he can buy a ticket in another car of the same train.

The Train+Train service offers a route option with a transfer between two different trains, which expands your planning options and makes your trip more flexible.

How do transfer services work?

1. Go to the bilet.railways.kz website.
2. Select the desired route and travel date.
3. If there are no direct tickets, the system will automatically offer alternative options with a transfer - between trains (train+train) or within the same train (car+car).
4. To receive alternative travel options, select the "Train with a transfer train+train" or "Travel with a transfer. car+car" tab.
5. From the options offered, select the most convenient route with a transfer.
6. Enter the required personal data and complete the ticket registration.

Additional information about the services can be obtained by calling the toll-free number 1433 or on the bilet.railways.kz website.

KZ | RUS | EN

User agreement

The goal set by “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership as its primary objective is to provide its clients with wide and high-quality spectrum of leisure services through ensuring of access to multimedia entertainment portal and additional services hosted at train servers by wireless technology (Wi-Fi) (hereinafter – Services).
All terms and conditions of this Agreement are mandatory both for User and Executive. Prior to using the Services any User is obliged to get familiar with the terms and conditions of this public offer.
Services shall be rendered on the basis of «Rules for Service Using” which impose on users the certain restrictions concerning the actions which may restrict or impinge upon the rights and freedoms of other users.

Rules for Service Using

Defined terms and notations
“Executive” is “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership. Legal address: Office 413, MARDEN Business Center, 14 Beibitshilik Str., Nur-Sultan, 010000, the Republic of Kazakhstan.
“User” is any physical person who had attained the age of eighteen, group of such persons or organization (institution, firm with any form of ownership and so on) which constitutes a legal entity being in need of Services and having technical capability to obtain them.
“User’s technical capability” means the User’s location in the radio coverage area of Wi-Fi access points (supported by device of IEEE 802.11 standard for Wi-Fi) of Executive and using for access to the Services of the User’s adjusted hardware and software (supported by browser of html5, cookie and javascript technologies device). Users shall configure software and set hardware up by themselves.

In using the Services, it is prohibited to:
Restrict the access of other Users or obstruct other Users in using the Services.
Send advertising, information and other materials without consent (or in lack of application) by the mail recipients, as well as to electronic publications and conferences irrelevant on the subject matter.
Perform “fan” (mass) mailing of advertising, information and other materials to other users of Internet unless the recipients give their consent to receive the said materials both to personal e-mail address and via electronic public access publications and conferences not intended for such purposes.
Perform self-willed (unauthorized) penetrations into any process components (units), programs, databases and other constituent elements of the Executive’s network and Internet. Penetration should be understood as any actions, against committing of which, or attempted committing of which, the legal accountability is established in the Republic of Kazakhstan.
Transmit any information or software containing viruses or other harmful components.
Send, transmit, reproduce, provide or otherwise use for commercial purposes the any information, software or other materials, fully or partially obtained by means of the Services (unless expressly permitted by a provider of such information, software or other products).
Executive is not obliged to track the content of information circulated via the Services. However, the User assumes the condition the Executive shall be entitled to trace, from time to time, the information which passes through the Services and disclose any information should it be necessary according to the law, requirements of authorized state institutions, or for normal functioning of the Services, or for protection of the Executive and other Users, as well as any third persons whose rights and interests were, or might be, infringed.
Executive may terminate the User’s access to the Service without preliminary warning if the User appears to be involved in the actions which are, as the Executive reasonably believes, violating the rules and standards set forth in this Agreement.
Parties shall bear responsibility for failure to perform or improper performance of their obligations according to applicable legislation of the Republic of Kazakhstan.
Users confirm that they agree with these Rules for Services using by clicking the “I accept the terms” key placed under the text of these Rules for Services using.
Service rendering commencement is determined from:
the moment of first connection to portal access;
from the moment of first connection to video view;
and is effective through entire time under the rate plan.
By accepting this Agreement term the Users give their consent to receive from the Executive any information and advertising messages to specified e-mail address, and to telephone number by SMS as well.

“Engineering Company “КАZTECHNOLOGY” LLP, 2019

I accept

KZ | RUS | | EN

User agreement

The goal set by “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership as its primary objective is to provide its clients with wide and high-quality spectrum of leisure services through ensuring of access to multimedia entertainment portal and additional services hosted at train servers by wireless technology (Wi-Fi) (hereinafter – Services).
All terms and conditions of this Agreement are mandatory both for User and Executive. Prior to using the Services any User is obliged to get familiar with the terms and conditions of this public offer.
Services shall be rendered on the basis of «Rules for Service Using” which impose on users the certain restrictions concerning the actions which may restrict or impinge upon the rights and freedoms of other users.

Rules for Service Using

Defined terms and notations
“Executive” is “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership. Legal address: Office 413, MARDEN Business Center, 14 Beibitshilik Str., Nur-Sultan, 010000, the Republic of Kazakhstan.
“User” is any physical person who had attained the age of eighteen, group of such persons or organization (institution, firm with any form of ownership and so on) which constitutes a legal entity being in need of Services and having technical capability to obtain them.
“User’s technical capability” means the User’s location in the radio coverage area of Wi-Fi access points (supported by device of IEEE 802.11 standard for Wi-Fi) of Executive and using for access to the Services of the User’s adjusted hardware and software (supported by browser of html5, cookie and javascript technologies device). Users shall configure software and set hardware up by themselves.

In using the Services, it is prohibited to:
Restrict the access of other Users or obstruct other Users in using the Services.
Send advertising, information and other materials without consent (or in lack of application) by the mail recipients, as well as to electronic publications and conferences irrelevant on the subject matter.
Perform “fan” (mass) mailing of advertising, information and other materials to other users of Internet unless the recipients give their consent to receive the said materials both to personal e-mail address and via electronic public access publications and conferences not intended for such purposes.
Perform self-willed (unauthorized) penetrations into any process components (units), programs, databases and other constituent elements of the Executive’s network and Internet. Penetration should be understood as any actions, against committing of which, or attempted committing of which, the legal accountability is established in the Republic of Kazakhstan.
Transmit any information or software containing viruses or other harmful components.
Send, transmit, reproduce, provide or otherwise use for commercial purposes the any information, software or other materials, fully or partially obtained by means of the Services (unless expressly permitted by a provider of such information, software or other products).
Executive is not obliged to track the content of information circulated via the Services. However, the User assumes the condition the Executive shall be entitled to trace, from time to time, the information which passes through the Services and disclose any information should it be necessary according to the law, requirements of authorized state institutions, or for normal functioning of the Services, or for protection of the Executive and other Users, as well as any third persons whose rights and interests were, or might be, infringed.
Executive may terminate the User’s access to the Service without preliminary warning if the User appears to be involved in the actions which are, as the Executive reasonably believes, violating the rules and standards set forth in this Agreement.
Parties shall bear responsibility for failure to perform or improper performance of their obligations according to applicable legislation of the Republic of Kazakhstan.
Users confirm that they agree with these Rules for Services using by clicking the “I accept the terms” key placed under the text of these Rules for Services using.
Service rendering commencement is determined from:
the moment of first connection to portal access;
from the moment of first connection to video view;
and is effective through entire time under the rate plan.
By accepting this Agreement term the Users give their consent to receive from the Executive any information and advertising messages to specified e-mail address, and to telephone number by SMS as well.

“Engineering Company “КАZTECHNOLOGY” LLP, 2019